We always do our best to make shopping at Erotical a good experience for you as a customer. We are ready to assist you before, during and after your purchase so you can feel as safe as possible while shopping with us. We want you to get the best product possible to make your sex life even better.
We conduct market research regularly to make sure that we always offer the best products at competitive prices. At Erotical, we will not bother you with credit card fees, either.
We guarantee that you can feel absolutely secure when shopping at Erotical. All credit card payments are handled securely through an SSL connection. Read more about Secure payment here.
All stock items are shipped from our warehouse on the same day if you order before 22.00 PM CET on business days. We deliver all orders in discreet packaging.
All our products have been carefully selected at trade fairs and from our suppliers around the world. We fully vouch for all the products in our shop.
When you use a credit card to pay at Erotical, your bank statement will say Dancommerce ApS. You can trust us to exhibit complete discretion throughout the entire purchase process.
Easy and fast returns
We're using a innovative return system, which makes it easy and problem-free to make returns.
Our professional customer service team is ready to assist you and provide guidance.
Visit our live chat here.
We are ready to help you Monday to Friday from 8:00 - 22:00, weekends from 10:00 - 21:00.
We aim to answer all email enquiries as soon as possible and within a few hours during office hours on weekdays from 9:00-22:00.